Fixed-scope work that closes a defined gap.
The Practice turns the study’s evidence into engagements a bank can commission. Five fixed-scope clinics, an executive-led crisis response, and a standing retained advisory — each led by Phil Hatch.
Fixed fee, fixed time, fixed deliverable.
Akholi Clinics are fixed-fee, fixed-time, and fixed-deliverable offerings that help each customer achieve rapid results. Clinics are not open-ended transformation consulting engagements. Each customer knows on the first day what it will receive, how the work will run, what it will pay, and what will be delivered.
Outsourcing Performance Tuning
Recover a live agentic engagement that is drifting toward cancellation, on an honest, buyer-held baseline.
Outsourcing Preparation
Make a bank ready to source agentic work before it goes to market. Entirely client-side.
Global Capability Center Planning
A clear go or no-go decision and a build roadmap for a global capability center, vendor-neutral throughout.
Global Capability Center Performance Tuning
Improve a center that underperforms, held to the same governance bar the bank demands of any provider.
Agentic-AI Governance, Oversight & Risk
Stand up the control function agentic work requires, with an examiner-ready evidence ledger.
Not sure which clinic fits?
Bring the situation to Phil Hatch. The firm points you to the right clinic — or to crisis response.
Additional Offerings: Crisis Response and Retained Senior Advisory
Crisis Response
An engagement in acute failure. Phil Hatch engages the bank’s executive team within 24 hours of contact and presents the crisis-response framework; the crisis is then contained at the pace the evidence allows.
Crisis Response →Retained Advisory
A standing relationship with Phil Hatch across the bank’s agentic outsourcing and global capability center portfolio: continuous oversight, board-ready counsel, and a senior voice on call.
Retained Advisory →Commission a clinic, or reach Phil Hatch directly.
Every engagement begins with one conversation. To scope a clinic, invoke crisis response, or discuss a retained relationship, the route is a direct conversation with Phil Hatch or a firm contact.