An outsourcing research firm, built on primary evidence.
Read the 2026 Report →Akholi is a research-led advisory firm focused on outsourcing, service engagements, and global capability centers. Its research, executive education, and advisory work help institutions prepare for and manage the changing demands of AI and agentic AI.
In the first half of 2026, 850 of the people who deliver agentic AI outsourcing described 150 live engagements at Tier 1 financial institutions. 37.33% of them had already been canceled. Akholi is the research-led advisory firm built on that record.
Research-led, and built to be checked.
Akholi is a research-led advisory firm for agentic-era outsourcing, service engagements, and global capability centers, established 13 years ago. Its public authority rests on primary evidence rather than opinion, and on one dataset in particular: the 2026 study of 150 agentic AI outsourcing engagements at Tier 1 financial institutions, told by the 850 people who deliver them.
From that record the firm draws a single governing claim, stated at the strength the evidence supports and no further. In the engagements studied, outcomes track the conditions the buying institution builds rather than the deals it signs. Failure there is institutional in origin rather than technical, and the determinants sit within the institution’s own authority to change. That last clause is the whole posture: the levers are in the institution’s hands. The finding is agency, not fault.
Akholi exists to help boards and C-suites act on it: to diagnose the conditions that decide an engagement, to learn the operating discipline the agentic era demands, and to run the hardest engagements with a firm that has counted the failures. The Report is the evidence. The Academy and the Practice are how institutions put it to work.
Phil Hatch.
The Report and the firm’s research are the work of Phil Hatch. His biography, photograph and research profiles are on his own page.

