Research into two-party agentic delivery
Evidence-based bids, RFPs, provider evaluation, and sourcing decisions.
AAO-118 / Commercial and Vendor Management
Executives should examine conflicts when one commercial group designs, delivers, measures, and assures an outsourced AI service. Bundling can improve coordination, but the buyer still needs independent evidence, clear responsibility, and the ability to challenge consequential claims.
AAO-113 / Economics and Value
Executives should match financial commitment and delegated authority to the evidence available. A staged investment should fund the tests that resolve material uncertainty, with explicit continuation, restriction, and exit decisions rather than an indefinite pilot or an unqualified full-scale promise.
AAO-097 / Commercial and Vendor Management
Sourcing managers should ask bidders to demonstrate a defined business function, disclose dependencies and human work, and substantiate their commercial claims. A comparable RFP should evaluate accepted outcomes and operating evidence rather than reward the largest collection of AI features.
AAO-089 / Commercial and Vendor Management
Public procurement managers should require evidence that the authority can inspect and challenge independently of the supplier’s explanation. Evaluation should test the service’s actual function, limitations, decision records, and correction route before dependence becomes material.
AAO-068 / Economics and Value
Executives should test whether a supplier can deliver promised savings while completing the full accepted service. The commercial decision needs evidence of total functional cost, retained buyer work, transition requirements, and the conditions under which savings remain credible.