Research into two-party agentic delivery
Net captured value, transition investment, full operating costs, and payback.
AAO-016 / Economics and Value
CFOs should compare the total buyer cost of accepted business outcomes. Provider prices, token charges, and completed task counts cannot establish whether the outsourced service creates value at the level the business purchases.
AAO-125 / Economics and Value
Measure the outsourced function before and after transition on a comparable price-and-performance basis. Establish full buyer cost and captured benefits, account for the investment, and repair the delivery constraints that consume value. A cheaper agent task or released capacity alone does not establish ROI.