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Research into two-party agentic delivery

Manual Alterations Papers

Human changes to process, data, reporting, outputs, and third-party inputs.

Phil Hatch / AkholiExplore the full study →
Title page: Manual Alterations in Agentic Outsourcing — What Bank Boards Must Audit Now. Phil Hatch, Akholi, October 23, 2026.

AAO-122 / Assurance and Audit

Manual Alterations in Agentic Outsourcing

100% of sampled engagements had reported manual alteration: 150 of 150. Under 1.3% of pooled disclosure answers reported discussion with the bank: 13 of 1,004 answers. Boards should independently reconstruct the service, its human contribution, and the account the bank received.

Buy-side Boards and Executives · Buy-side Delivery and Vendor Managers
Banking · Financial Services · 10 pages
Title page: The Board Audit for Agentic Outsourcing — Four Findings Require Immediate Examination. Phil Hatch, Akholi, October 23, 2026.

AAO-126 / Assurance and Audit

The Board Audit for Agentic Outsourcing

Reported control departures and manual alteration each reached 150 of 150 sampled engagements. The manual-alteration contrast is 100% of engagements versus under 1.3% of pooled disclosure answers. Bank boards should commission an independent portfolio audit covering provider delivery and the bank’s own readiness.

Buy-side Boards and Executives
Banking · Financial Services · 8 pages

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