Research into two-party agentic delivery
Reconstructable requests, actions, human changes, and accepted business outcomes.
AAO-018 / Assurance and Audit
Hospital boards should require evidence that an outsourced agent completes the purchased workflow under local conditions. Fluent documentation and strong component scores cannot establish that the necessary action occurred.
AAO-009 / Assurance and Audit
Bank engagement managers should make consequential human interventions visible without preventing legitimate correction. The protocol must distinguish authorized repair, emergency deviation, and alteration of the reporting used to judge the service.
AAO-122 / Assurance and Audit
100% of sampled engagements had reported manual alteration: 150 of 150. Under 1.3% of pooled disclosure answers reported discussion with the bank: 13 of 1,004 answers. Boards should independently reconstruct the service, its human contribution, and the account the bank received.