Research into two-party agentic delivery
Material intervention reporting and reconciliation of delivery claims with operating reality.
AAO-009 / Assurance and Audit
Bank engagement managers should make consequential human interventions visible without preventing legitimate correction. The protocol must distinguish authorized repair, emergency deviation, and alteration of the reporting used to judge the service.
AAO-122 / Assurance and Audit
100% of sampled engagements had reported manual alteration: 150 of 150. Under 1.3% of pooled disclosure answers reported discussion with the bank: 13 of 1,004 answers. Boards should independently reconstruct the service, its human contribution, and the account the bank received.