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Research into two-party agentic delivery

Delivery and Operations Papers

End-to-end process design, joint operating models, acceptance, handoffs, change control, decision latency, and reliable business completion.

Phil Hatch / AkholiExplore the full study →
Title page: Redesigning Agentic Outsourcing — Optimize the Whole Delivery Method. Phil Hatch, Akholi, October 23, 2026.

AAO-123 / Delivery and Operations

Redesigning Agentic Outsourcing

Agentic AI changes the inputs, decisions, review, exceptions, and acceptance surrounding its assigned task. Buyers and providers should map and redesign the complete delivery method, then prove its business outcome before expanding autonomy.

Buy-side Boards and Executives · Buy-side Delivery and Vendor Managers
Cross-industry · 8 pages

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