Retained Advisory.
The fixed-scope clinics solve a defined problem and close. Some banks need senior counsel that stays — a standing relationship with Phil Hatch across the agentic outsourcing and global capability center portfolio.
Ongoing senior advisory relationship · Phil Hatch, point person
The relationship in brief.
Senior counsel that stays.
The fixed-scope clinics solve a defined problem and close. Some banks need senior counsel that stays. Retained Advisory is a standing relationship with Phil Hatch across the bank’s agentic outsourcing and global capability center portfolio. The relationship provides continuous oversight, board-ready counsel, and a senior voice on call when a decision or an incident cannot wait.
What the relationship covers.
- Standing oversight of the bank’s agentic engagements and centers.
- Board and committee counsel, on the bank’s cadence.
- Review of major sourcing, center, and governance decisions before they are made.
- A senior voice on call for a live decision or an emerging incident.
- Continuity across the clinics: a completed clinic does not end the relationship.
How it works.
Retained Advisory runs on a standing rhythm set with the sponsor. Phil Hatch reviews the portfolio on that cadence, joins the board or committee where the bank wants him, and responds directly when something cannot wait. The relationship carries the bank’s full context. Counsel starts from what Akholi already knows rather than a cold brief.
Where it leads.
A clinic or a crisis engagement often leads here. Where a bank wants the discipline to hold after the fixed-scope work closes, Retained Advisory keeps Phil Hatch in the room.
The Practice
All offerings →The five clinics
Fixed-fee, fixed-time, fixed-deliverable engagements that solve a defined problem and close.
Crisis Response
An engagement in acute failure. Phil Hatch engages the executive team within 24 hours of contact.