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The Report

Start with the evidence.

The 2026 study of 150 agentic AI outsourcing engagements at Tier 1 financial institutions, told by the 850 people who deliver them — the record the firm is built on.

The Practice

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Clinic 1

Outsourcing Performance Tuning

Recover a live agentic engagement drifting toward cancellation.

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Clinic 2

Outsourcing Preparation

Make a bank ready to source agentic work before it goes to market.

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Clinic 3

Global Capability Center Planning

A go or no-go decision and a build roadmap, vendor-neutral throughout.

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Clinic 4

Global Capability Center Performance Tuning

Improve a center that underperforms, held to the bank’s own bar.

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Clinic 5

Agentic-AI Governance, Oversight & Risk

Stand up the control function agentic work requires.

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Executive-led

Crisis Response

An engagement in acute failure — 24 hours to executive engagement.

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Ongoing

Retained Advisory

Standing senior counsel across the outsourcing and center portfolio.

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